Showing posts with label TicketDelivery. Show all posts
Showing posts with label TicketDelivery. Show all posts

Monday, May 12, 2025

Every Ticketopolis ticket can now be added directly to Apple Wallet or Google Wallet, one more way to make sure a ticket is exactly where an attendee needs it to be on event day, without digging through an inbox or a WhatsApp thread to find it.

One tap, and it's on the phone's lock screen

Tickets delivered by Ticketopolis already arrive by email and WhatsApp. Now, from that same ticket, attendees can add it straight to their phone's wallet app with a single tap: no separate app to download, no account to create. Once it's added, the ticket sits alongside boarding passes, loyalty cards, and payment cards, ready to open from the lock screen without unlocking a phone, searching an inbox, or scrolling through old messages.

Why this matters at the door

A ticket buried in an email thread is a ticket that takes longer to find at exactly the moment a line is moving and a gate scanner is waiting. Wallet tickets solve that by putting the QR code one tap away, and they even work without an internet connection, useful at venues where cell service gets overloaded the moment a crowd shows up. For organizers, that means a faster-moving line and less time spent helping attendees dig up a ticket they know they bought but can't immediately find.

It also means fewer lost tickets

Screenshots get buried in camera rolls. Emails get deleted by accident. A ticket saved to Apple Wallet or Google Wallet stays put: reachable directly from the wallet app any time between purchase and the event, without depending on a specific message thread still being there.

How it works

There's nothing new to set up. When a buyer receives their ticket from Ticketopolis, an "Add to Apple Wallet" or "Add to Google Wallet" option appears automatically, matched to their device. Tapping it saves the ticket's real QR code to the wallet app, the same code used for check-in, so scanning it at the door works exactly the same as scanning a ticket from email or WhatsApp.

Built for every kind of event

This isn't limited to a specific ticket type or event category. General admission, numbered seats, or zoned tickets all support wallet integration the same way, which means the feature works whether it's a concert, a conference badge, a sports ticket, or a community fundraiser entry.

What this means for organizers

Faster check-in isn't just a convenience for attendees: it's fewer bottlenecks at the gate, fewer manual lookups from staff, and a smoother start to the event overall. Combined with QR code check-in and real-time analytics, wallet integration is one more piece of making entry to an event as close to frictionless as possible.

Try it now

Apple Wallet and Google Wallet support is live today for every event on Ticketopolis, automatically, at no extra cost. The next ticket a buyer receives will already have the option waiting for them.

Find it. Book it. Live it. And now, carry it in your wallet too.

Saturday, May 7, 2022


Starting today, every ticket sold through Ticketopolis can be delivered by WhatsApp, alongside the email delivery organizers already rely on. It's a small change on the surface,one extra delivery channel, but it solves one of the most common complaints event organizers hear from their attendees: "I never got my ticket."

The problem with email-only delivery

Email has been the default way to deliver tickets for years, and for a lot of buyers it still works fine. But it isn't the whole story. Confirmation emails land in spam folders, get buried under promotions, or simply go unread until the day of the event, if they're opened at all. For organizers, that means a share of attendees show up without their ticket in hand, creating avoidable friction at the door and putting extra pressure on check-in staff who have to look up orders manually.

Why WhatsApp

WhatsApp is where a large share of Ticketopolis's audience already spends their time: checking messages throughout the day, not just when they think to open their inbox. Delivering a ticket there means it arrives somewhere a buyer is actually likely to see it, with none of the extra steps of searching an inbox the night of an event.

How it works

There's nothing new for organizers to configure. When a buyer completes a purchase on Ticketopolis, their ticket is generated and delivered automatically by email as before, and now by WhatsApp as well, sent to the phone number provided at checkout. The ticket itself works exactly the same way whether it's opened from an email or a WhatsApp message: the same unique code, ready to be scanned at check-in.

For buyers, that means one less thing to worry about. For organizers, it means fewer "I can't find my ticket" messages in the days leading up to an event, and fewer holdups at the door from guests who genuinely never saw their confirmation.

Who benefits most

This matters for every kind of event Ticketopolis supports, but it's especially useful for community events, family-oriented gatherings, and any audience that leans on messaging apps more than email.

What's next

WhatsApp delivery is live now for every event created on Ticketopolis, at no extra cost and with no setup required: it's simply part of how tickets are delivered going forward. As always, the goal is the same one behind every feature we build: fewer obstacles between a ticket being bought and an attendee actually making it through the door.

Find it. Book it. Live it. And now, get it on WhatsApp too.