Monday, November 23, 2020


The lights come up, the crowd files out, and ticket sales stop right along with them. That's the moment most organizers treat as the end of the story. It isn't. The recording sitting on a laptop for the next 3 weeks, untouched, could still be worth something to people who never bought a seat.

Think about who actually wants that recording: a corporate attendee who had a conflict during your conference's keynote, a fan 2 states away who couldn't travel for the concert but would pay to watch the set later, or a student who missed 1 of your course's live sessions but still needs it. None needed the room. They needed access, and access is something you can still sell after the doors close.

Here's why that matters. The hardest part of running an event, planning it, promoting it, pulling it off, is already done by the time it ends. Selling the recording afterward isn't a new project. It's a second sale built on work you already paid for. For a conference, that's session recordings for anyone who registers after the fact. For a concert, it's the full set for people outside your city. For a course, it's the extension that was always meant to be watched more than once.

What decides whether this actually works is choosing to film before the event starts, not after it ends. Plan a clean camera angle and decent audio in advance, and you'll know which 2 or 3 moments from the show will carry the most value on their own.

Once you have it, selling access works the same way your live ticket did. On Ticketopolis you set up a separate ticket type for the on-demand version of your event, price it on its own terms, and deliver it the way you deliver any ticket: by WhatsApp or email. It doesn't matter whether you're on the Free plan, Professional, or Premium. The on-demand ticket runs through the same account, the same event page, and the same payment options, that got people into the room the first time.

Promoting the replay is where the marketing tools earn their keep. Facebook and TikTok pixel tracking, built for selling your live tickets, work the same way for retargeting the people who clicked but didn't buy in the 48 hours before the event. Post the recording within 24 hours, not 24 days, and that same audience becomes your easiest sale.

Ticketopolis was built by a team with more than 15 years in event ticketing. That 15-year head start is part of why the on-demand ticket lives right next to your 3 regular ones instead of somewhere separate. Your event isn't just the venue for 1 night. It's everything you built to make that night happen, worth selling at least twice.

If your next event is already on the calendar, don't wait until the last session to decide you want a recording. Set up the on-demand ticket type now, pick how you'll film it, and sign up free with Ticketopolis. Building the event page takes under 5 minutes, and from there your live and on-demand sales run side by side.

Monday, November 9, 2020


Running a recurring event, whether it's a 1-day meetup or a 2-day festival every year, a conference every month, or an expo every 6 months, means doing the same unglamorous tasks over and over. If you're a solo organizer or part of a small team, you already know where your week actually goes: not into making the event better, but into chasing ticket requests, chasing payments, and chasing your own sales numbers in a spreadsheet that's never quite up to date.

That's the problem event management automation software solves, and it's worth comparing a typical week before and after you have the right tools in place.

Before: a typical week

By Monday, a bank transfer someone sent you directly on WhatsApp still needs to be matched to a name and marked as paid by hand. By Tuesday, a buyer is asking where their ticket went, because you haven't had a free hour to send it yet. On Wednesday you open a spreadsheet to check how many of your 3 ticket types, general, numbered, or zoned, are left in each category, and the numbers don't match what you remember selling. By Thursday there's a purchase that looks off, maybe a duplicate, maybe a bank transfer that doesn't match the buyer's name, and you won't know for sure until Friday, if you catch it at all.

None of this is event planning. It's unpaid, invisible overhead, and it scales badly: the more tickets you sell, the more of this piles up on your plate.

After: what automation takes off your plate

With Ticketopolis, that same week looks different. When someone buys a ticket, the platform deliver it automatically the moment the payment clears, so there's no "where is my ticket" message to answer on Tuesday. Automatic fraud detection reviews purchases as they come in and flags the ones worth a second look, instead of leaving you to eyeball every transaction yourself. Instead of a Wednesday spreadsheet session, a real-time analytics dashboard shows exactly how many tickets have sold, by type, as it happens, and QR code check-in confirms who's walking through the door, even on a Saturday evening rush. Buyers can also pay across all payment options, without you reconciling any of it by hand.

The same automation extends into marketing. Promo codes apply themselves at checkout, email campaigns go out on schedule, and purchase data feeds pixel tracking for Facebook and TikTok ads automatically, instead of you exporting a buyer list by hand every time you want to run an ad.

More than 15 years of organizing experience shaped this approach to Ticketopolis automation: it targets the steps that actually eat your week, not the ones that look good in a demo. Setting up automatic ticket delivery on an event page takes under 5 minutes, which matters when you're doing it between a dozen other tasks.

A short self-audit

Before deciding what to automate, it helps to know where your time actually goes. Over the next 7 days, keep a running count: ticket messages answered by hand, spreadsheet checks, and purchases reviewed manually because something seemed off. If you can't answer those by Sunday night, that's a sign your process runs on memory rather than a system built to handle it.

You don't need exact figures to see the pattern, just a rough sense of how much of your week goes to admin versus actual organizing.

Start small, keep growing

You don't have to automate everything at once, and you don't have to pay for more than you need. A Free plan covers your first events, while Professional and Premium tiers, add more automation and support once your operation is ready for it. Start with ticket delivery and fraud review, the 2 tasks that cause the most back and forth with buyers, then build from there as your event grows.

If admin work is eating more of your week than the event itself, it's worth testing what a platform built to automate it can take off your plate. Sign up free now and see what changes by next Monday.

Sunday, October 25, 2020



Ticketopolis now supports live streaming and video on demand for virtual and hybrid events, through a new integration with Dailymotion, and it comes at no additional cost to organizers.

One platform, from ticket sale to the broadcast itself

Until now, organizers running a virtual or hybrid event often had to stitch together a ticketing platform and a separate streaming service, then figure out how to keep the two in sync. With this integration, that gap closes: an organizer sets up their event on Ticketopolis, sells tickets the same way they always have, and the same platform hosts the live broadcast, in Full HD, with the signal restricted to whoever actually purchased a ticket. Once an event ends, that same stream can remain available as video on demand, so attendees who couldn't make the live session (or who simply want to watch it again) still get access.

How organizers get set up

Setting up a stream works the same way it does with any standard live streaming service: Ticketopolis provides a dedicated streaming server and a unique stream key for the event, ready to plug into whatever broadcasting software or hardware the organizer already uses. There's no new workflow to learn: just a server and key, same as organizers running virtual events are already used to configuring elsewhere.

No additional cost, here's how that works

Adding streaming to an event doesn't come with an extra line-item cost. Instead, it's subsidized by a short advertisement that plays when an attendee joins the broadcast, similar to how ad-supported video works elsewhere, but scoped narrowly to the moment someone joins rather than interrupting the event itself. Organizers on the Premium plan have the option to remove that ad entirely, for events where an uninterrupted, fully branded experience matters more.

Built for events, not just video

Because the stream lives inside the same event page attendees already bought their ticket through, it's built around what an event actually needs rather than being a generic video player bolted on. Access stays tied to the purchase: a ticket unlocks the stream for the person who bought it, without the signal getting passed around or reused across multiple devices, so the same protections organizers rely on for in-person check-in carry over to a virtual audience.

Who this is for

This is aimed squarely at organizers running virtual and hybrid events: conferences with a remote track, festivals streaming a stage to people who can't attend in person, webinars, and any event where part of the audience is joining from somewhere other than the venue. For hybrid events specifically, it means one ticket type and one platform can serve both the in-person and the remote audience, rather than running two separate systems side by side.

Available now

Live streaming and on-demand video are available today for any event on Ticketopolis, at no additional cost beyond the short join-time ad or with that ad removed entirely on Premium. Sign up free and add a live stream to your next event alongside your regular ticket sales.

Find it. Book it. Live it. Wherever there happens to be.

Monday, October 12, 2020


For a lot of attendees, a certificate of attendance isn't a nice-to-have. It's the reason they signed up. Continuing education credits, professional development hours, or just something to add to your LinkedIn profile: proof that you showed up and participated matters as much as the content of the event itself.

The problem is that issuing that proof by hand is slow. Someone on your team has to pull the attendee list from Excel, check who actually checked in, copy names into a Word or Power Point template for each person, and send it out one by one. If you're running a conference or a 2-day training session, that's days of work for something that should take minutes.

Why your attendees care about the paper trail

Whether it's a university seminar, a professional association's conference, or a 24-hour virtual symposium, your attendees increasingly expect a digital record of their participation, not just a memory of the event. For academic events, that record often needs to tie back to actual continuing education requirements, so it has to be accurate. It should reflect that someone registered, showed up, and stayed through the whole event, not just that they bought a ticket.

That's exactly the data a ticketing platform already has. Registration tells you who signed up, and how they paid, across all payment options. QR code check-in at the door tells you who actually attended. Put those two together and you have everything you need to issue a certificate that's actually true, without building a separate system to manage it.

How the automation actually works

The diploma automation inside Ticketopolis connects directly to your registration and check-in data. Once you set up a certificate for your event, the platform generates a diploma or certificate of attendance for each attendee who checked in, using at least 3 fields already collected during registration, name, event, and date, plus any others you define. There's no separate list to build after the fact, and no manual matching between who registered and who actually showed up.

Decades of organizing work, more than 15 years of it, shaped this feature: diploma automation grew directly out of the repetitive, post-event paperwork that university departments and professional associations deal with after every session. Using certificate automation for an event takes under 5 minutes inside your event setup.

A simple setup flow

Picture building this: the event runs on Saturday, check-in data finalizes that night, and that same night certificates have already gone out through email, so attendees don't have to request anything or wait.

If you're running academic events, workshops, or multi-session conferences, this also means less post-event scrambling. The administrative work of issuing recognition happens as a byproduct of running your event properly, not as a separate project that starts once the event is already over.

If your conference, workshop, or association event issues any kind of certificate or proof of attendance, it's worth setting up that process to run itself. Sign up free now and build it into your next event from the start.

Friday, March 20, 2015


We’re often asked why we decided to build a system like Ticketopolis. What many people don’t know is that we started in 2002 as an agency that developed technology-driven marketing strategies, or, depending on how you looked at it, a software development company built on marketing principles. Our mission was simple: “Help your business grow.” We wanted to have a positive impact on the growth and development of our society.

Our event registration system, as it was called back then, was probably the third or fourth system we ever developed. The first event we supported was a conference for Tecnológico de Monterrey called “Adictos a la Publicidad” (Advertising Addicts), held in August 2003.

From there, we went on to support many more events, including numerous events organized by students and nonprofit organizations. Often, they had to work with very limited time, budgets, or resources. And yet, we saw firsthand how their hard work and dedication allowed them to create meaningful events that made a difference in their communities.

Over time, we began to see a common thread among all these events: they contributed to the growth and development of society. We witnessed how attending these kinds of events could change people’s lives. That’s when we realized that the work we were doing could be a tool for democratizing access to knowledge, making sports more accessible, bringing people closer to the arts, and much more. We realized that, from our corner of the world, we could contribute to society and help drive positive change.

That realization inspired us to make professional tools available to everyone: tools that had previously been accessible only to large companies. Tools that could make event organization easier, help activate local economies, and support the growth of communities.

Through Ticketopolis, its technology, and our experience, we could continue making a positive impact on society, this time, on a global scale.

And our work isn’t finished. Along with continuing to add new features and improvements to Ticketopolis, we have three projects in the works that are much more focused on education, all with the same goal: to democratize knowledge and help it reach more people.

Follow us and be among the first to hear about these new projects. There’s a very good chance you’ll be able to be part of them, too.

Friday, January 16, 2015


Welcome to the official Ticketopolis blog, a place where you can:

  • Learn about the latest trends in business, event planning, technology, marketing, and social media.
  • Get an in-depth look at Ticketopolis features, improvements, updates, and what we have planned for the future.
  • Share experiences and connect with people who work in and enjoy doing the same things you do.

We’d love to hear what else you’d like to see on this blog, what topics you’re less interested in, and how we can build a place together that inspires you and keeps you coming back.

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