Showing posts with label DeveloperTime. Show all posts
Showing posts with label DeveloperTime. Show all posts

Monday, August 23, 2021


You've got a developer on your team, or you know one who owes you a favor. So when it's time to sell tickets for your next event, a thought shows up: why pay a ticketing platform a cut of every sale when you could just build the page yourselves?

It's a fair question. It also looks a lot simpler from the outside than it turns out to be once you list what a ticket page actually has to do.

What a ticket page actually has to do

Selling a ticket means handling at least 5 separate jobs, not just a "buy" button: (1) a payment processor that can take multiple payment methods, since not every attendee has a credit card ready to go; (2) a way to deliver the ticket the moment payment clears, by email at minimum, by WhatsApp if you want people to actually open it; (3) a system that can tell a real purchase from a bot or a stolen card before it turns into a refund request; (4) a scanner at the door that checks a QR code against a live list without letting the same code in twice; and (5) a dashboard that tells you, mid-sale, whether you're on pace or need to adjust your marketing.

Put those 5 jobs together and you've built a small product, on top of the multiple ticket types you still have to manage before you've sold a single seat.

The hidden workload

This is where the build-it-yourself math tends to break down. A developer can get a basic checkout page running in a weekend. Keeping it running is a different, ongoing job, and it breaks into at least 4 parts nobody budgets for: (1) patching the payment integration when the processor changes its API, (2) watching for fraud patterns by hand, (3) fixing the hosting when you get a spike sale the week of the event, and (4) answering the attendee whose ticket never arrived. None of those 4 things is a one-time cost. Together they compete with the job you actually signed up for, which is running a good event.

A platform built for this, like Ticketopolis, carries that weight for you instead, drawing on 15+ years of doing exactly this for other organizers. It comes with fraud detection and task automation, ticket delivery, QR check-in, real-time analytics, and payment options built with Mexican buying habits in mind, all live from day one. You're not maintaining any of it. You're using it.

Time to launch

The other number worth comparing is how long it takes to get a ticket page live. A custom build means specifying requirements, building, testing and fixing what breaks before a single ticket goes on sale, and doing that again every time you add a feature you forgot. Ticketopolis is built the opposite way: you create an event page, set your ticket types, and you're selling, often in under 5 minutes. 

Now what

Before you greenlight a build, run this short checklist with your team, 4 questions: (1) who owns fraud monitoring after launch, (2) who answers delivery complaints the night before the event, (3) who maintains the payment integration, and (4) who will fix the hosting when a spike sale turns it down. If any of those 4 answers is "we'll figure it out," Ticketopolis already handles all 4, and many many more. Sign up free now and put your first event page live in minutes, no developer required.